Fiber Fête, bandwidth touted

"Fiber network looks to bolster local economy" appears on the front page of this morning's Advertiser and focuses on the value of big bandwidth and Lafayette's upcoming fiber fête conference. Tom Cox and Golfballs.com are featured as a business which is already using LUS fiber to real advantage and that plans to use the speed even more in the future. Cox, not surprisingly, will be on Thursday morning's panel "Driving Lafayette's Digital Economy."

Editorials & the Digital Divide

In this Sunday morning's Advertiser the two "local" editorials both focus on the recently released baseline survey of internet use and attitudes. Three things struck me about the essays...two were similarities and one was a contrast.

Contrasts
The contrast lay in how much the two pieces evidenced a familiarity with, and a sympathy for, Lafayette.

This has become a familiar topic as the Advertiser's Gannett-based owners follow a policy of rotating in new editorial staff from papers located elsewhere in their empire and, more recently, have lost staff as the national newspaper market continues to contract. Only a few of today's staff have, for instance, any depth of understanding of the fiber fight that brought in fiber or the roll the digital divide issue played in referendum.

The headline editorial, presumed to be an expression of the new editor's voice, was one of those pieces which gets the message right and the tone wrong. Yes the digital divide is an issue and, yes, the community needs to get behind efforts to close that gap. That is the right message. But the same essay misses the fact that even running this survey is a uniquely responsible thing for a community to do.—I know of no other community that has chosen to be so conscientious in its self-examination on this issue. It'd be nice to notice that. Other odd "unLafayette" tones include obligatory doubts as to the "propriety" (propriety?) of competing with private industry. Here in Lafayette that's not an issue—we settled that on July 16th of 2005 when the city overwhelming endorsed fiber after a battle in which the Advertiser finally editorialized that Lafayette was right to reject that reasoning...but that was one, or is it two, editors ago. (Heck, Gannett's national paper, USA Today, also endorsed Lafayette's fiber!) There was also the mild snark that this astonishingly rigorous academic survey (authored by UL to national standards and run by the local Acadiana Educational Endowment) was some how "self-serving." Finding and publicizing a digital divide when it would have been easy to "pass" on such a hot-button issue might be called many things but "self-serving" is hardly one of them. Finally, one would think that the editorial just might notice that LUS and LCG have, in part explicitly motivated by this survey, applied for broadband stimulus money to address the issue. From reading the bland editorial—which advocated nothing but the platitude that both private and public providers "redouble their efforts"—you'd never guess that the public provider is already at least attempting to address the issue.

The contrasting second editorial, "Important road isn't available to everyone," was signed by Bill Decker, whose views on Lafayette's fiber (and other issues) have mellowed considerably over the years of his tenure in Lafayette. This piece starts by recounting one example of how the internet's vast storehouse of knowledge is put at his fingertips...with BingGoogle leading him from the Book of Mark to fall of Troy. It's sensitive in the way that it tackles the touchy topic of ignorance and education by starting with his own lack of knowledge showing how it was alleviated by easy access to the resources that are available over the internet. The internet is an amazing storehouse of information and, while the knowledge he quoted are those highfalutin ones that only fifteen years ago would have been available only in a large university's specialized research library, he could have as easily talked about the more homey topic of finding the latest recommendations on tomato and okra plants suitable for a small south Louisiana garden. I was personally impressed that he Decker zeroed in on poverty as the immediate issue; in that I think he is right and data that revealed which census tracts had the lowest broadband usage would confirm that race is not the only issue.

Similarities
Both editorials emphasize the digital divide. And they both paint the survey as an LUS survey. I'd argue with both points. But not with writers of these editorials—both takes are understandable since the digital divide was the only topic raised and the press release came from LUS. But both conclusions are, in my estimation, committing the error of mistaking the part for the whole. While this first press release, following LUS/LCGs application for stimulus grants focused on the difficulties the study reveals the data itself is much, much richer and will serve us all well as we try to understand and shape a changing, fiber-enabled Lafayette. A much fuller discussion of the whole of the survey needs to be put on the table for the community so that it knows where it is now and so can rationally plan where it wants to go...not only in regard to the digital divide but in regard to the myriad of factors from wireless use to the effects of the French language among local Cajuns and Creoles. The digital divide is only one aspect among the many that we need to grasp in order to plan our own future. The idea that it was the community that needed to understand itself in order to make was decisions about what to do with its new asset was always the idea that motivated the survey, and it is why, from the beginning, the intent was to freely distribute both the survey data and the survey instrument. In a previous post I emphasized the deep and continuing involvement of community members in this project dating back to before the fiber referendum in '05. Finally having the survey available is a culmination of a truly community effort. LUS did pay for the survey—and deserves all the props possible for overcoming the issue of funding when absolutely no one else would step up. LUS deserves that credit even more because the survey actually does very little that is directly useful to LUS as a simple business. It is obvious, once you look at the data and the series of questions in the instrument that it is not a "marketing" survey but a broader assessment of community attitudes about technologies rather than one that focuses on particular commercial products and how to best package them.

So, those two essays, sitting on the same page offer a lot of things to think about. If there is anything that joins all these ideas it is that it is hard to overestimate the value of knowledgeable locals committed to the community...

Well that's probably enough for a ruminative Sunday afternoon in the spring.

Big Deal: Lafayette Internet Use Study Released

It must be spring...a survey that's been hibernating over the winter has been spotted a couple of time recently and emerged into the full light Tuesday.

LUS posted a press release touting the survey of Lafayette's internet habits and attitudes today and the Advertiser has jumped in with the first quick digest. The official report is available on Lafayette Pro Fiber with the survey form and dataset access forthcoming. The instrument is a sophisticated usage and attitudes survey that pulls its questions, phrasing, and sequencing from the yearly national Pew and Annenburg studies of internet usage. It's numbers were carefully designed to make sure that all of our communities would be reliably sampled. Taken together the "Internet Use in Lafayette, LA, 2009 Baseline Study" will give a valid way to compare ourselves to national standards and to track our progress—or lack thereof—over time.

This is very big deal, it was a long time in coming, and a number of people should stand up and take a bow.

It's a Big Deal
It's a big deal because it is, to my knowledge, the very first attempt by a fiber to the home community to hold itself accountable for improving itself. It lays the groundwork for actually showing the difference that cheaper, locally owned, really big bandwidth can make in a community. It lays down a serious bet that fiber will make that difference and gives our people, and others outside the community the ability to check the claims we make. We now know where we stand relative to rest of the nation in a survey taken immediately before the launch of LUS Fiber. Future surveys will chart our progress against the national surveys it is keyed to. It's a big deal because it holds holds our feet to the fire.

It's also a big deal because it gives us tools with which to make those changes. We now know where the weak spots and the strong spots are in our community's use of modern technologies. Knowledge, in this instance, is access to money. Both private and public funding exists to aid efforts to move communities forward. But all such money reasonably comes with two requests: 1st you need to show a need, and 2nd you need to be able to demonstrate that the action the group funded made a difference. This survey vaults Lafayette to the head of the line. We know what our needs are (I'll post later on just exactly what I think it shows) and anyone we ask for support from can see that Lafayette can accurately say what its problems are and that we have a good way to demonstrate when we've made progress. It will be important to some of those grantor agencies that we've taken this burden on ourselves—it makes it look like we actually are serious about making changes as needed; not simply fishing for cash. What we need now is an aggressive cadre of grant writers in all our institutions but especially at the school board and at LCG. The new head of LCG's division of Community Development should dive directly into this. LUS has already made good use of the survey in this regard: it was used to support the community's recent application for broadband stimulus funds, "

It's a big deal, finally, because with a good survey we can defend ourselves, and the idea of publicly-owned fiber, against its insistent, irrational detractors. It is a sad commentary on the state of our polity that "astroturf" organizations like the Heritage Foundation are even listened to but Lafayette has seen the lengths to which such incumbent-funded "analysts" will go to denigrate the successes of projects like our own. The best defense is a good offense, the saying goes, and going out and getting solid, open research is our best defense against such opinionators.

It was a Long Time Coming
The idea of doing a baseline survey has been brewing in this community for a very long time. The first time it peeked out publicly was in the Bridging the Digital Divide document put together at the behest of the city-parish council and released in May of 2005. It was the first suggestion in the "Assessing our Successes...and Shortfalls" section:

Develop and periodically run a survey containing standardized questions. Surveys are particularly good tools to measure outcomes that we expect to remain comparable regardless of differences in time and location. Some questions will be unique to our community, assessing locally unique factors that change over time. Others will echo the questions contained in standard, national surveys of Internet usage that will help us compare our progress to that made in other communities.

A) Run this survey once before the fiber optic network is built.

B) Run the survey yearly, and combine it with other feedback suggested here.

Shortly after the successful fiber referendum in July of '05 folks active in the fiber fight got together with the idea that they'd try an take on various projects that would "keep the momentum going." André Comeaux decided that he'd make getting a credible baseline survey his goal. He worked on that extensively, setting up ties with the Annenberg and Pew foundations, securing copies of their questionnaires, and lining up estimates for its cost. He canvassed the business community tirelessly for funding and while that particular deal never quite came together he produced a body of work that was ready to go when the opportunity finally presented itself.

The idea that periodic surveys were a good way to check ourselves never faded away and by the time LUS was ready in 07 to get its franchise from LCG to actually offer services a survey clause was included in the franchise agreement.

By the time LUS Fiber's launch date neared most of the principals understood the value of a baseline survey but time was running to get the data collected before LUS had significant customers. A team had been put together from the sociology department at University of Louisiana at Lafayette crafted the questionairre and initially the hope was that a survey unit at the university would collect the data and a consortium of local businesses would pony up the necessary funding. When that didn't work out and the survey unit at ULL was closed Joe Abraham at the Acadiana Educational Endowment stepped up and took on the task under the supervision of the university's team. LUS took on the financial support. Several short stories worth of trials and tribulations later the data had been collected, vetted, and analyzed by the sociologists and the survey was complete.

Just in time.

Some People Should Stand Up and Take a Bow
I was in a spot to see most of this long and tortured tale come together and am left with a lot of solid admiration for the folks who finally made the survey happen. It takes a certain sort of mind to recognize the value of doing something that is so long-term and which has so little immediate value for any of the participants. Lafayette is lucky to have a large set of people who both saw the value and were willing to sweat for the sake of the community. I'm proud to know 'em. There are a whole crew of people who deserve to be stood up in front of the community and applauded. The best I can do is to is to list off the ones that I happened to see in action.

• The folks on the original Digital Divide Committee and especially "Committee II" that drafted the original idea and continued to push for it over the years: Ed Bowie, Jennifer Hamilton, John St. Julien, Kevin Domingue, Layne St. Julien, and Melanie Louis.
• André Comeaux deserves his own paragraph—he persisted when few would, convinced those who needed to be convinced, and got the basic package together.
  
• When the deadline approached an ad hoc "steering committee" formed up: Joe Abraham, Steve Creeden, Jacques Henry, John St. Julien, Mike Stagg, and George Wooddell. They kept on pressing until the thing was done and in the box. That required special sacrifices from Joe Abraham, Jacques Henry, and George Woodell. Joe set up a calling center at his nonprofit and went through several kinds of H*ll getting it running right. Actually he did that twice. "The sociologists" Jacques and George had to battle data issues that kept cropping up and weren't afraid to stop the cart and force folks to simply start over. Without their dedication it wouldn't have been done right. Considering that they originally had to be cajoled using their affection for Lafayette, their recognition that this was something that simply ought to be done, and the (unfortunate for them) fact that no one else was in a position to do the analysis I'm sure they got a lot more than they bargained for. But they stuck it out. Terry Huval should be added to that list. If he hadn't stood up with the money needed to do it when the timing got really critical the survey would never have happened.
  

This is the sort of thing that can happen in real communities. People hang in there for years, looking out for what is best for their community and finally get it right. Nor am I under the illusion that this survey is the only place you see such honorable behavior. In just a few weeks we'll see Festival International 2010... I'm genuinely impressed—and pleased to live in a place where those sorts of things can happen.

"Pixel Magic to make 100 hires in Lafayette"

An update on today's Advertiser website says that Pixel Magic has committed to hiring a 100 artists to work at its new Lafayette location. They will work at rendering "old" 2-D films into new 3-D formats. That type of boost to the digital arts community plants the sort of seed that every community is looking for these days. It is the potential beginning of a hothouse economy built around the digital visual arts. 100 highly trained visual 'magicians' will have to have something to do in their off time...and some other personal projects to keep their juices flowing. For Lafayette it's those spin-offs that will be the real payoff. [If the economic development people haven't put aside some petty cash to sponsor a visual arts club for kids built around these folks as the core group then they aren't doing their job. It's stunning how much real development has sprung from cold pizza and warm coke...]

Looking for some of that work? From the article:

Pixel Magic will work with Louisiana FastStart to provide training for interested candidates. Knowledge of stereoscopic 3-D is a plus, but anyone with a visual arts background is eligible.

Candidates who are selected will complete a specialized training course taught by Pixel Magic artists. The course will be taught over 2-3 weeks starting May 2.

This announcement a tremendous success for LITE. And Louisiana, and Lafayette, and, I very strongly suspect, LUS Fiber (even though utility companies seldom get a fair share of the glory).

Pixel Magic is the real item—it's not a start-up hoping to leverage the fallow assets of Lafayette into some star gig that lets them move up and out...it's a major established house that has come here because it can accomplish more of what it wants to do for less money than elsewhere. It's up to Lafayette and the region to set the hooks deep so that nobody ever wants to leave. Festival International will be a good start....and Mardi Gras and crawfish etouffe. [Never heard of Pixel Magic? Shame on you. Check out their site, with the Lafayette location prominently featured on the fly-in, and their list of movies, and, for real fun, go to the "reel" they've put up of special effects. Imagine being able to do that sort of stuff...it really does look like magic.]

Pixel Magic bringing employment to Lafayette is not the result of any simple, "silver bullet" approach to development. This had to look good to the company from a number of different angles. Starting at the state level a big chunk of their favorable decision has to be Louisiana's "aggressive" tax benefits for film and digital production. The company will get some extremely nice tax credits for the work that is done in the city. But that's not nearly enough. Many states have copied Louisiana's generosity. There's also Lafayette's location on big backbones like the Internet2 and LambdaRail consortiums. Shipping big buckets of bits back to Los Angeles won't be an issue. Then there's LITE itself—with a 3D rendering setup and multiple varieties of 3D visualization venues testing out films in settings from theatrical to flatscreens will be easy. LITE also has a couple of monster underutilized rendering farms on site. Pixel Magic no doubt gets a good deal and LITE gets a client that will actually use its massive facilities for more than a prestigious address.

Finally, we're down to LUS Fiber. You have to know if you've been down to "the egg" at the LITE building that they're not going to put 100 cubicle workers in that facility. No way they'd fit. However they do have to do the tedious work in Louisiana to get those credits. So some large percentage of those 100 workers will have to be off-site. But they'll have to be able to do their work as if they were in the same building with, at a minimum, the 100 megs of connectivity that standard ethernet LANs provide. That, of course, is exactly what LUS provides on its justly acclaimed 100 meg intranet. A person setting behind a nice workstation setup on Moss Avenue with a nice VLAN setup could work within the Pixel Magic network as if they were just down the hall from the boss's glossy corner office (something both would probably prefer). The ultimate in working from home. I'll not be surprised if Pixel Magic opts for an offsite work center like NuConn did—but there too LUS' fiber-to-every-nook-and-cranny make it possible to shop for the cheapest appropriate location rather than the cheapest location that has something close to real connectivity. In that sort of situation it would be easy and damned inexpensive to leverage LUS Fiber to provide a gig or several of commercial grade connection between the two points.

All of that taken together—each element individually impressive but not uniquely decisive—turned out to make Lafayette very hard to match.

The best thing is that this little coup will put the "three 'L's"—Lafayette, LITE and LUS Fiber on a lot of people's radar in the digital video arts. Rev up your motors guys....the race is now beginning.

"Tech efforts getting noticed"

Sunday's Advertiser carried a story that —as my father might have said—"Does Lafayette proud." I recommend locals and fans give the full story a read. The article hangs its hook on Kit Becnel's Academy of Information Technology (AOIT). A school within a school at Carencro High, AOIT prepares students for careers in the broad field of information technology and is affiliated with the national academy foundation. AOIT is a leader in the national academy and its leadership sits on several committees driving changes in the national program. The award cited in the story was actually given to Louisiana Public Broadcasting and showcases several of Lafayette's tech jewels including LUS Fiber, LITE, AOC, and AOIT:

Louisiana Public Broadcasting partnered with Lafayette Utility System, Bay Area Video Coalition and Louisiana Immersive Technologies Enterprise (LITE) to enhance technology and instruction at Carencro High School. This project provided more bandwidth to the school, expanding instruction to include creation of 3-D models and training students for careers in technology.

But beyond AOIT's award the article also delves into Durel, Huval, and Bertrand's recent appearance at Google's DC headquarters. Not surprisingly, since attendees at that conclave included the Corporation for Public Broadcasting, the Bay Area Video Coalition, and the CIO of San Francisco AOIT's reputation was already well-known.

...many of those invited to the event at Google's headquarters already knew about the academy and Becnel's work."The pioneering spirit exists in Lafayette with our LUS Fiber and the work and energy of people like Ms. Becnel," Bertrand said at the meeting. "You're going to hear her name again and you're going to hear it a lot. The entire United States is envious of what we've done. It's no small feat."

Also in this mix is Acadiana Open Channel (AOC) who is providing support and training for AOIT. Part of the conversation

The invitation-only event in D.C. was a workshop on broadband and the public interest, and was co-presented by the Ford Foundation and the Paley Center for Media...."Their purpose was to talk about how digital public media networks should advance in broadband and enrich connected communities," Huval said...

Lafayette officials discussed LUS Fiber, including how it is used in all Lafayette Parish public schools and is expected to be throughout the whole city by this summer. As the infrastructure portion of it nears completion, Huval said the focus will turn toward how fiber can be applied in both schools and the community.

That last (my emphasis) is what the community is waiting to hear. The benefits to education through the school system and to public media through AOC are simply the entering edge of the wedge.

The dreams continue to come...Huval, widely know for his prowess on the fiddle and his advocacy of Cajun culture, tossed out this one which will surely resonate with Lafayette's Creole and Cajun communities:

"You could have the ability for a French immersion school to work on a project with students in Paris, France, and have this real-life collaboration," Huval said. "The technology now allows you to have the exchange of ideas and understanding that you could only get in-person before. This is only the beginning. To have this little oasis of Lafayette, La. have the ability to do these kinds of things is really exciting for a lot of people."

Perhaps unknown to Huval the futuristic dream of cross-cultural francophone educational collaboration is already being realized in a project organized by WSIL (World Studies Institute of Louisiana). The pilot project, underway currently, connects classrooms in New Brunswick, Louisiana, and Haiti. Students and their teacher collaborate through Lafayette Commons, a Lafayette nonprofit that supplies the educational edition of Google Apps and support to the project.

The benefit of a community-owned fiber-optic telecommunications system to Lafayette and communities like Lafayette lies less in the technology than in the fact of public ownership. Having built our own network we can now choose to do things to benefit the people and community institutions.

Building our network was the first step—and that is nearing completion. Taking the resource of our new network and firing up the process of doing something useful with it was the next step. That process has already begun.

(full disclosure: I sit on the board of AOC, the advisory board of AOIT, and help supply services via Lafayette Commons to WSIL's project.)

Lagniappe: LUS and Lafayette have applied for the Google Gig FTTH project; apparently as a direct result of conversations held at the meeting in DC according to an exchange I had with Huval...more on that surprise when I get a little time.

LUS and Deconsolidation...

The Advertiser runs an article this morning focusing on the City-Parish councilmen's attitudes toward LUS governance. What makes their positions on so technical an issue a story on this fine Wednesday morning is the burgeoning question of deconsolidation.

It's good to get this issue on the table early. As far as I can tell the issue of who controls LUS is the nub of the practical (as opposed to more theoretical) fears driving the proposal to take apart the current city-parish government by reconstituting a city of Lafayette. The pretty clear intent of the current charter is that LUS should be solely controlled by the LPUA (Lafayette Public Utility Authority)—a subset of the council made up of those members who have represent areas with 60 percent or more city of Lafayette residents. But that has never been the case in practice as other parts of the charter also require that full council approve matters relating to rates, taxes, and fees with no exception clearly made for those matters covered in the LPUA portion. The thing is poorly drafted and the consequence has been dual LPUA/Council votes on every LUS issue. Traditionally the LPUA votes first and the full council votes with the majority, deferring to their judgment about city matters.

That system came to within a hairs-breadth of breaking down recently.

The current situation is that the 5 members of the current LPUA, who represent city citizens in percentages ranging from 72 to just a hair this side of 100, can be overridden by "rural" members who represent from 48 percent to just shy of no city residents. This became painfully visible recently when LUS' electrical arm applied for its first rate increase in more than a decade. After patching up poor relations with some members the LPUA passed the increase. But there was real doubt that some of the rural members—who pride themselves on a reflexively anti-government stance and insist on viewing rate increases as "tax" increases—would go along. The final count, in fact, came down to a 5-4 squeaker of a vote with the two most anti-government rural representatives (with the smallest number of LUS customers in their district) voted against it. They joined the two most liberal members of the board who represent poorer, mostly black districts, and had voted no to avoid the cost increase in a bad economy. It's not a natural lineup and not one that you'll see often. Had one more rural representative decided to not honor the LPUA majority they could have overturned the vote.

Much of the current feeling that there is a "crisis" is directly attributable to this vote in my judgment. It was apparent that Theriot and Bellard would pursue their anti-government stand even in if it meant overriding the vote of the LPUA. They had made it clear that the old deferral to those on the LPUA was dead as far as they were concerned. As a consequence a lot of folks started to realize just how much the traditional workable solution depended upon "good behavior" by the non-LPUA portion of the council. With Theriot and Bellard making it clear that they could not be counted upon to cooperate other solutions were sought. And so deconsolidation became a hot issue. Theriot has certainly not been happy about that outcome—he's made his position that now is not the moment for deconsolidation in several venues. That's most likely because, by most accounts, it is the rural districts like his, and especially those constituents that are not in any municipal area, that will lose the most by the creation of the newly impoverished parish government that will be left when Lafayette becomes a full-fledged city again. The irony, of course is that he and Bellard did more than anyone else to make this an active issue. (Maybe a strong parish government is not such a bad idea after all? Hmmm..)

LUS stands at the center of this gathering storm. Fixing LUS' governance issue would take much of the immediate, practical, wind out of the sails of deconsolidation. (Though the issue is quickly becoming a question of the city of Lafayette's sovereignty—a beast that will be much harder to put down once it is awakened.) LUS is, as it stands now, the symbol of Lafayette's sovereignty. It is both a point of pride and an enormous practical and financial asset. We decided to build our own fiber optic network on the basis it provided. We can use it to carry out policy and attract new business. The ILOT money that it provides substitutes fees for service for taxes—without LUS the city's property taxes would have to rise. The rest of the parish doesn't have that asset. But, in my judgment at least, it should—and I've always suspected that the endgame in Lafayette parish was to extend LUS Fiber out into the parish. Deconsolidation done poorly or rancorously could make that impossible. And that would be a lasting tragedy for our community.

"LUS: Fiber schedule, meetings, software and more

Who DAT! You Dat! :-)
If you're recovering from Saints fever I have just the antidote. A long post on the latest in Lafayette's fiber fortunes. If you're starting to think that maybe anything is possible, well, read on.

Amanda McElfresh over at the Advertiser has an article up that apparently derives from following up remarks made by Joey Durel in his state of the city-parish address. In that speech (video) Durel devoted a fair amount of his time to touting the LUS Fiber network (@ minute 8:00). He revealed publicly what had been widely rumored locally: LUS Fiber was far ahead of schedule, and that the city-wide availability was expected by July, 18 months into a 24 month schedule. Durel linked the completion of the network to a series of meetings meant to engage the community with discussing what the "fiber-powered future" could look like.

Discussing that Fiber-Powered Future
As long time readers and friends will recall the general idea that Lafayette's people need to get involved meetings that would shape the future of the new network is something I've long advocated. Both here and and in various community groups like Lafayette Coming Together and the League of Women Voters. So the ears pricked up at the idea that the City-Parish President would be promoting a series of meetings to look at our fiber utility and the future of our city.

The first item on Durel's list of community meetings is "campfiber" a series, according to Durel, of "participant-driven conferences will be opportunities for local innovators to share their projects, get feedback from the community and for everybody to discuss their fiber-powered future." There have been several CampFiber meetings already (LPF coverage) and to date they've been strongly oriented toward software developers as participants and not toward public response or discussion. If they are to serve the purpose Durel describes they'll have to change. Engaging the imagination of the technology-types is crucial, of course—they've got more to dream with—but two other groups will be needed as well: the public and LCG/LUS. Both are crucial to a worthwhile discussion. The need for public involvement is obvious. But just as critical is a fully engaged LCG administration and LUS. LUS and the administration did attend and engage at the first campfiber. But in the end that participation seemed mostly defensive; real progress here will require the developer and the larger community be given more information with which to work. Two useful models occur to this writer: bring together distinct community groups beyond developers—nonprofits, church, medical, educational, creatives, small business, and neighborhoods all come to mind and ask them what a community-owned network could do for their sectors. (The Lafayette League of Women Voters has held the prototype of this model in two meetings involving nonprofits and community service organizations with fair success.) The other angle would be to organize around specific elements of the new system...for example: channel selection, internet storage, TV-phone integration, TV-internet integration, or set-top box uses (I can guarantee interest in the set top box.) For CampFiber meetings to engage the community will require focus and commitment from LUS and LCG.

The other item on Durel's list of meetings was Fiber Fete (website) which he described as designed to "bring experts from around the world to Lafayette to meet with local innovators to discuss what our fiber future looks like and plan on how to get to there from here." I've talked with the organizers—David Isenberg and Geoff Daily—and sit on what passes for the local board. The quote from Durel is just about the current extent of the planning; it is only now getting into any concrete planning. I've pushed for a more consistently social approach and for bring in speakers who are prepared to speak about how technology can be part of making communities stronger and people within them more active and powerful participants. Too many "visionary" tech conferences are trapped by the amazing technical wizardry and raw possibility of new technologies. Others go beyond that narrow vision only to focus solely on the business potential of these same technologies. While both of those motives are proper enough in their place that is not what a new community network needs and I'd hate to see
Fiber Fete captured by such limited visions. What's needed is a sense of how powerful communications technologies can be leveraged to create a stronger community and a more active and informed citizenry. (I am aware of the irony of suggesting that at a moment when deconsolidation is the talk of the town.) Having David Isenberg as one of the chief organizers gives me considerable hope that we might actually be able to accomplish this. His Freedom To Connect Conferences (F2C) are directly about promoting the idea that ensuring that we can freely connect to one another over the new network is the modern equivalent of freedom of assembly and free speech...That, rather than technical gee-whizary, is the right starting point for Lafayette and its people (not merely its "innovators") to start their thinking about a the responsibilities of a community-owned network.

For any of these public meetings to be useful rather than ornamental they'll have to involve more than the usual crowd labeled "innovators" — they'll need to involve a real cross-section of the community's most active citizens and the sense that LUS and LCG are open to sharing the information the community needs to assess what the network can accomplish and the sense that their conclusions will matter after the conference closes. That's a tall order. But it's one worth striving for.

The Rest of the Story
But Sunday's report had a lot of fiber news beyond the revelation of an early completion date and the prospect of public meetings. The new customer service center that we've heard about for so long is now scheduled to open by June. Says LUS' Huval:

a customer service center set to open at the corner of Pinhook and Kaliste Saloom roads by June. The building will include samples of LUS Fiber products, and will also be equipped to handle the needs of utilities customers, thus freeing up some of the gridlock at the customer service center at City Hall.

That will coincide with the completion of the network and, hopefully, a more vigorous public relations campaign promoting the new network.

Huval continues to be coy about adoption rates but says that "many" thousands have joined up. I've talked to friends who talk about most of their block or street moving over. I can't say that of my northside neighborhood and suspect that take rates are a very local phenomena at this early moment.

What should be welcome news was the declaration that LUS Fiber is going to be going through its first major upgrade. Again, from Terry Huval:

"It's tied to the set-top boxes and enhanced DVR services," he said. "It was a technology that was not completely ready for us to use when we deployed our system, and it's something that's not costly to us."

The software used on the Motorola boxes just isn't very good...it's older and the interface is a pain to use. So I don't use it. Now I am an interface nerd of sorts and also refused to use Cox's set top box software. With both LUS and Cox I have done most of my TV watching via the two old TiVo's that sit precariously perched on a rickity table by the widescreen. My understanding is that the new software will be an iteration of Microsofts' Media Room. That software package has been used by Verizon in its FiOS FTTH build out in the northeast. Verizon also uses the same family of Microsoft set top boxes that LUS has purchased so it should be a fairly mature implementation and full-featured platform. It will also be a much easier basis on which to build extended services than the Alcatel-supplied software currently in use. Heck it might even be usable.

A real concern has to be the internet capability which was the bright spot in the less-than-stellar Alcatel software. That feature is a great idea but its current reliance on a WAP-based browser both limits its practical utility and makes it extremely dificult to use. That capacity exists in the set top box and represents LUS' most innovative attempt to date to bridge the digital divide in Lafayette. It should be possible to utilize it on Mircrosoft's software--after all media room for the PC allows for internet connections. If it is not baked in developing a real net connection would make a great contest with which to involve local developers.

LUS wins rate increase, smart grid

Well, LUS won its rate increase...about 15% over two years, the first rise in electricity costs since 1998. If you want to see the sausage being made you can tune in to AOC or download the video off UStream.

The central story tomorrow will be that increase, of course. And that is probably all you'll see in the papers. I'll leave any detailed reporting on the back and forth to them.

On the other hand, I expect that there'll be no reporting on the sidelight issue of the status of the smart grid funding and I'll take that up here. (If you've not followed this you can catch up the earlier posts on the issue: 1, 2.) The smart grid package, which includes both water and electricity utilities will go forward and the Feds will cough up half the money necessary to pay for communications infrastructure and the electrical side's new meters—11.6 million dollars. It's a great deal. But if the rate increased had failed, as it initially appeared to have done, then LUS would have had to turn down the stimulus money that would have made the smart grid deal so attractive for Lafayette. With that would have gone the opportunity for the service improvements that would come with the utility having instant, detailed information on the status of every customer and the potential for home owners to save money by actively managing their consumption.

There was a fair amount of back and forth on this topic and it's apparent that LUS believes that the grant money is still there and that with the approval of the rate increase they will have no trouble convincing the Feds to turn over the money they have won.

Now that the money has been secured I'm hoping for more interesting news sooner rather than later on just which information technology will be used to connect the meters to the network. Whether it will be wired or wireless will be the first question and the answer will shape the future of the LUS communications division....stay tuned.

Update: The local and regional media has weighed in and as I suspected there no mention of the 11.6 million dollars in federal lagniappe that goes with the decision. From the Advertiser: "LUS rate hike OK'd" and from the Advocate: "LUS rate hike wins approval." From the Independent: "LUS rate increase approved."

"Dore clarifies position on LUS rate hike"

That title might better be: "Dore commits to LUS rate hike."

According to the Independent blog Sam Dore is now a committed supporter of the LUS rate hike and will both vote for it himself and work for its passage. Dore explains it as less a shift in position than a matter of timing but that commitment changes the odds on the measure's passage.

In a LPUA meeting late last year Dore was sided with Ken Boudreaux and Brandon Shelvin to make a 3-2 majority in favor of voting down a rate hike. The five-person LPUA board must approve any changes concerning the city's utility assets and that loss made a vote by the larger council pointless. Dore, and in particular Boudreaux, cited timing, a lack of information and the feeling that the administration had put forward and a take-it or leave-it position that didn't brook compromise or negotiation.

Among the non-LPUA members of the council, the so-called rural districts, it rumor has it that Purvis Morrison who is planning a run for mayor of Scott is now in support of the increase. That decision could only have been reinforced by the power outage in Scott during Monday's frigid night that was attributed to an overtaxed connection by Entergy and when that same connection went out again Tuesday night LUS' Huval pointed to outages as just the sort of problem that he wanted to avoid by doing the timely capacity upgrades the rate increase would fund.

That brings the pro-rate increase count up to 4...with 3 of those votes being mostly out of the city and thus having few LUS customers to contend with— and the few that they do have are in the more prosperous southern reaches. It seems likely that this time around the administration and LUS have done a better job of vote counting.

Time will tell.

LUS rate hike returns

LUS will be going back to the City-Parish Council for another go at a rate hike on January 19th. Or so report the Independent, (not once but twice), the Advertiser and KLFY.

Of the early reports the most interesting has come from the Independent's Walter Pierce who starts looking into the background politics of the matter. His speculations focus on shifts toward rate hike support from Purvis Morrison and (very tentatively) Sam Dore.

But my guess is that some serious negotiating has already been going on with Brandon Sheldon and Kenny Boudreaux being taken more seriously than in the first pass when the complaint was heard that little explanation was given and no inclination to discuss mitigating the increase was entertained.

There is a lot sitting in the background of this issue, including the upcoming redistricting and a prospective change to the home rule charter that raises uncomfortable questions about city vs parish revenues and charter-based restrictions on how LUS' in lieu of tax revenues are controlled and how that money can be spent.

This might well get more politically sticky before it is put to bed.

For tech infrastructure interests that are a focus of readers of this blog the consequence of securing the rate increase might well be to put the federal stimulus money for LUS' smart grid infrastructure back on the table. (See earlier coverage.) Without the rate increase LUS was going to have to turn down $11,630,000 dollars. It'd be nice to get the feds to pay for all that build out—and smart too. Having to walk away from that much money might well have influenced the administration to quickly take another stab and the Council to reconsider its earlier action.

It should be interesting to watch the sausage being made.

Curtis, Cox, and LUS

Today's "Curtis" syndicated comic, found in this morning's Advertiser could easily have been inspired by the marketing tactics we're seeing Lafayette... (The story line involves young Curtis hoping to con his dad into a special cable "deal.")

A friend tells me he was recently offered 3 months of free cable service when he called to cancel his Cox service and move to LUS. That, apparently, is just how desperate Cox is beginning to get as LUS continues to roll out its service—ahead of schedule. The incumbents have repeatedly insisted that "goverment-owned" LUS would never be able to meet its ambitious roll-out goals but that particular canard hasn't been repeated recently as it became obvious that the service would not only achieve its goal but that our community-owned utility is actually ahead of schedule (LUS recently announced that it would finish its roll-out in July, about six months early.)

Incidentally, LUS' is a great service and my friend (IMHO) was right to spurn the short range savings for the long-term savings, no-nonsense, no "deals" package the hometown alternative offers. Not to mention: our money stays here and it builds infrastructure we own.

Cox Raises Rates...

The Independent, the Gonzales Weekly Citizen and the Baton Rouge Business Report all have up stories based on a Cox press release that announces rate increases for both cable and internet packages in South Louisiana starting December 8th. Price increases range from 2 to 3 dollars on each effected service...with 1 dollar bumps on some (unspecified) premium packages. So if you get both internet and cable from Cox you'll be looking at at least $4 on the low end to $6 and up on higher end combos. It would be pretty easy for all those small changes to add up to a substantial surcharge of 10 dollars and more a month and it will be interesting to see a more detailed accounting of the changes.

Merry Christmas!

Details are still murky (expect pieces with some real reporting in tomorrow's news cycle) and "Along with the channel launches, some channels will move within tiers and into new service levels." Thats' pretty vague and sounds like it might mean that some tiers will actually lose channels. At any rate Cox is claiming cost increases in retransmission fees (that refers to fees paid to local stations) and cable channel packages to account for the increases cable side. Nobody is saying why internet has to increase as well.

Cox's "Ultimate Tier" —that 50/5 tier was introduced in Acadiana to compete with LUS Fiber's 50/50 tier—is the only internet package that will not see an increase.

(Hmmn...I justed checked the Cox site for Baton Rouge and Gonzales zip codes. Baton Rouge's announces that you can't get the Ultimate package there. But in Gonzales, where small local provider EATEL is also providing fiber to the home, the site now shows that Cox is willing to sell the "Ulitmate" service there as well. My...doesn't Baton Rouge wish that it had something more competitive than AT&T's UVerse to spur a little competitive energies?)

Cox announced some service increase candy alongside the bitter medicine of a rate increase. Among them are more HD channels, and speed increases on some of the internet tiers. The intent behind announcing them together is, pretty clearly and sensibly enough, to encourage folks to think that Cox is giving you something extra for your money. But they extras don't line up that neatly: on the cable side the lower-priced tiers and the movie packages get an increase but the higher-priced tiers are the ones that benifit from new HD channels.

Cox has been holding off on price increases in South Louisiana and especially in its Acadiana branch since LUS Fiber came onto the scene but apparently that long drought has ended. Cox is not going to continue to give all of South Louisiana a break just to keep its prices lower in Lafayette. You can look for semi-permenant "special introductory offers" to be given at a drop of the hat if you zip code is right, of course. But those things are time-limited and I doubt many people will be fooled for long.

One Story? Economic Development

Some days there's not "a" story but several stories taken together that tell the tale. I suspect that today is such a day.

Here's a list of marginally interesting stories that have hit today: Firm relocating to Lafayette (Advocate), City lands corporate office (Advertiser), LUS Fiber expands Internet service (Advertiser), Lafayette, LA: Best places ranking: #2 among midsize metro areas (CNN Money) and Lafayette Location Of Transcom Announces 700 New Jobs (KATC--from earlier this month). Each one interesting and encouraging enough in its own right.

Together they tell a tale of a city that, even in these hard times, is expanding its job market, making itself attractive to newcomers, and is providing shockingly cheap net services to small businesses. Most of the story, frankly, is in those headlines...the meat of the stories add detail but not substance.

Without making the silly claim that all of this was driven by fiber, I have to say that I think that LUS' fiber network is not getting its fair share of the credit in the stories. The 700 jobs that Transom brought? Don't recall those guys? Well, Transcom is the new corporate parent of NuConn...the call center guys that constituted Lafayette's first big, directly-connected-to-the-fiber-vote win. Back when NuConn/Transcom first came to town they were clear that fiber—and the community's gumption in voting it in—were the deciding factor in coming to Lafayette. As far as being able to run an engineering/consulting firms' national corporate office out of a mid-tier city like Lafayette? NOT possible without really massive, really world-class connectivity. The fact that it is as cheap as dirt here is only a huge cherry on top of having that sort of connectivity available at all. Engineering firms are among the most voracious of bandwidth users. Without really good connectivity there'd be no such firm considering a move to our fair town. And that brings up the announcement of a 100 megs of symmetrical bandwidth being available to every business, small or large, in every neighborhood, rich or poor, in the city for the crazy price of $199.95. Or the low end (low?) version of 10 megs symmetrical for $64.95? This has got to be the best place to start up your own garage internet business around.

Credit where credit's due: LUSFiber is making a big difference.

"Fiber rollout continues"

The Advertiser has a very measured piece about the fiber project on its front page today. Titled "Fiber rollout continues" it reports that things mostly are proceeding as expected. New news, such as it is, consists of notes about the locations of some phase 2 areas that are getting built a little early and a new reason for the slow, "controlled" rollout.

On phase 2:

LUS Director Terry Huval said crews are working in Phase II of the rollout, which includes downtown Lafayette and areas along Ambassador Caffery Parkway north of Congress Street and a small area along Johnston Street.

Huval said it can take four to six months to prepare an area to receive fiber service, which is why crews will often be seen working in multiple phase areas at the same time.

As to the slow rollout:

As for Phase I customers, Huval said the rollout continues to be slow, something that LUS officials expected. The main reason is that LUS is still using a manual system to sign up customers. Eventually, an automated system will be in place that will make the process quicker.

"That's one of the things that keeps our rollout schedule slower than a lot of people would like to see it be," Huval said. "When we want to serve more customers, we want to have that automated system to do it quickly and seamlessly. That's probably going to be ready sometime this summer."

"First phase of LUS Fiber runs smoothly"

This Sunday The Advertiser runs a fairly substance-free story on LUS fiber at the top of the front page: "First phase of LUS Fiber runs smoothly." The basic point, of course, is that the service is up and running and that Huval says that it is gathering the expected number of subscribers..but that's where the story reveals its lack of solid information. That's not entirely the fault of the reporter: she spends paragraphs 2 through 4 reporting that LUS, Cox, and AT&T won't say what their subscription figures look like. In LUS' case this will eventually be pretty easy to discern simply from the public records of the budget—or so I would think. So it's not clear what long-term benefit accrues from copying the incumbents on this. Though I do know that the infamous (un)fair competition act includes some provision for LUS shielding proprietary data I doubt that the practical politics involved will allow anything like the obfuscation the incumbents have engaged in. The wind is changing at the national level and, it looks like the federal context is changing in ways that may preclude keeping all this secret even for the incumbents.

The not-news aside there is an intriguing picture and one bit of news. The intriging picture shows Huval comparing LUS Fiber with Cox. I'd have loved to hear those claims—Huval is pretty notoriously conservative about the claims he makes and it'd be fun to know what he feels certain enough to remark on. Alas, there's no clue in the story itself. The bit of news is that work has begun on the buildout for section 2; my guess there is that crews specializing in laying down trunk fiber are simply being moved on to the next pieces of the project as section one's trunks are are completed. (Anybody in section 2 seeing digging or lines being hung in their area?)

It's great to see everything moving along.

LUS Fiber at the State of the Cty-Parish

Archived Broadcast by Ustream.TV
Fiber figured prominently in Mayor-president Joey Durel's state of the City-Parish address. (All those hyphens have to do with our peculiar consolidated form of government, something which got direct attention in the speech when Durel shared his belief that we'd never have true consolodation.) While political manuvering and recriminations about the failure of the sales tax proposal occupied much of the presenation, friends of fiber had their highlight reel.

The launch of LUS Fiber in early February has to be the signature success of the Durel administration. It was a daring move on Durel's part to so aggressively develop the fiber initiative in his first months and to unfailingly support it in the face of oft ugly opposition from two of the nation's largest and most politically powerful monopolies. That courage was tested locally as well; while the community from left to right overwhelming swung into support, the original power base of the City-Parish's first republican Mayor-president—the monied elite that promoted his candidacy and helped put him in office—was at best tepid and never came through with promised support. Durel's commitment never wavered and he has earned the credit that he began to claim in this speech. He's already reaped the political benefits: his reelection without opposition could be attributed to the fact of his high-profile success in this venture, and to the support he built among those who initially thought he'd be a typical Chamber of Commerce politician. By confounding expectations he both won new constituiencies and freed himself from old obligations. Durel is now, without doubt, both independent and the reigning political power in parish. (For an interesting view into his character I'd recommend reading this week's cover story on Dee Stanley in the Independent. His relationship with his chief luetenant is revealing. Don't miss, as well, the fact that he unflinchingly backed Tery Huval's fiber project even though, as the story reveals, Huval had cut an ad in support of his opponent. Character.)

But on to the story of the speech: Both the Advertiser and the Advocate covered the speech. The Advertiser also has its own video and you can get the LCG version off UStream. (The Advertiser's looks to be of higher resolution but autoplays.) AOC ran it live through convoluted technological tricks and you should be able to find it in rerun there.

The fiberlicious aspects:

It's Neat:
Via the Advocate:

The fiber system, which went on-line this month, offers residential Internet service up to 50 Mbps, a speed available in few areas of the country and generally costing more than twice as much as in Lafayette.

Connection speeds from customer to customer on the fiber system within Lafayette will be at 100 Mbps.

Via the Advertiser:

Durel also showed a snapshot of what LUS Fiber television customers will see when they turn on their sets. Viewers will be able to see a menu with local and national news, weather, public events and announcements, as well as the current agendas for City-Parish Council and Lafayette Parish School Board meetings.

We've Been Bragging on it:
Via the Advocate, Durel said:

“Last March I testified before Congress about our fiber,” Durel said. “I was able to look two dozen congressman in the eye and say that what we are going to have in Lafayette they wouldn’t have 20 or 25 years from now. That’s how far ahead of the curve that I think Lafayette is.”

Others have noticed:
Via the Advertiser

Durel said that LUS Fiber, which launched earlier this month in some parts of the city, has been a major factor in Lafayette's high rankings on several national lists. In the past year alone, different publications have named Lafayette one of the top 10 cities for the creative class, one of the top 10 innovative markets, one of the top 50 best places to work and play and the No. 1 city in America for new employment, among other recognitions."What makes many of these recognitions exciting to me is that several mention our Fiber to the Premises initiative," Durel said. "I don't think we would have received some of them had we not pursued it. Last March I testified before Congress about our fiber. I was able to look two dozen congressmen in the eye and say that what we are going to have in Lafayette, they wouldn't have 20 or 25 years from now. That's how far ahead of the curve I think we are."

Getting to this point required a political effort and Durel was at the head of that teamwork. He helped make it sure that the inevitable fiber network that will be built in Lafayette will be ours. And make no mistake: The most important feature of our network is that it is our network—not speed, not cheaper fees, not channel lineups, not bragging rights, not jobs, or development: the fact that it's ours and we can do with it as we think best is by far its most important feature. It is independence that we won; that first and foremost.

"Residents consider fiber"

The Sunday Advertiser runs a person-in-the-street story on fiber, talking to a few folks about their decision-making process. (In so far as they've formulated one. I doubt that most of us have.) Reported reactions range roughly from "I need to know more." to "I can't wait."

There's no doubt for me, of course. I'm thinking more like Dr. Feinburg:

...who lives along Twin Oaks Boulevard, said he is eager to sign up for LUS Fiber and is particularly interested in using its Internet service. Officials have said that the almost-unlimited amount of bandwidth and speeds will mean a faster Internet for LUS customers.

"I'm doing more than thinking about it," Feinberg said. "I think it's progressive and forward-thinking for our city."

Sure there'll start-up glitches. I'm looking forward to grousing about them. It's all part of being able to brag later that I signed on first chance I got. In the end we'll get much better service and the chance to use our money to develop resources in our city instead of lining the pockets of somebody in Atlanta or Dallas.

"LUS Fiber network generates buzz"

The Advertiser reports on the happy local buzz about the new community fiber-optic network. Ron Guidry is heard promoting a series of workshops for small business owners, I exhibit enthusiasm about our enhanced ability to communicate with each other, and Tim Supple now frets about LUS being too successful (an encouraging change from his earlier tune).

It's a fun read.

"BREAKING NEWS: LUS Fiber launches"

The Advertiser is up with a brief breaking news story, a pdf of the description sheet, and—most interesting—the channel lineup.

Basic Tier ($17.00)

2 Channel Guide
3 Acadiana Open Channel 1
4 Acadiana Open Channel 2
5 KATC / ABC
6 KADN / FOX
7 KPLC / NBC
8 QVC
9 EWTN
10 The Weather Channel
11 KLFY/ CBS
12 KLPB/ PBS
13 KLAF/ MYNetwork
14 CSPAN
15 KLWB/ CW
16 WAFB/ CBS
17 WBRZ/ ABC
18 Louisiana Connection Network (KLFT)
19 LPB+
20 KAJN/ FAM


Expanded Basic Tier ($39.95)

2 Channel Guide
3 Acadiana Open Channel 1
4 Acadiana Open Channel 2
5 KATC/ ABC
6 KADN/ FOX
7 KPLC/ NBC
8 QVC
9 EWTN
10 The Weather Channel
11 KLFY/ CBS
12 KLPB/ PBS
13 KLAF/ MYNetwork
14 CSPAN
15 KLWB/ CW
16 WAFB/ CBS
17 WBRZ/ ABC
18 Louisiana Connection Network (KLFT)
19 LPB+
20 KAJN/ FAM
25 Home Shopping Network
26 TNT
27 TBS
28 Noggin
29 USA
30 FX Network
31 Fox Sports Southwest
32 ESPN
33 ESPNews
34 ESPN Classic
35 ESPNU
36 ESPN2
37 Cox Sports
38 NFL Channel
39 Golf Channel
40 Disney
41 Toon Disney
42 ABC Family
43 Nickelodeon
44 TV Land
45 SciFi
46 Black Entertainment Television (BET)
47 MSNBC
48 CNBC
49 CNN
50 Headline News
51 ABC News Now
52 Fox News
53 Hallmark Channel
54 Shop NBC
55 A&E
56 The History Channel
57 Animal Planet
58 Discovery
59 TLC (The Learning Channel)
60 Travel Channel
61 Comedy Central
62 Biography Channel
63 Lifetime Movie (LMN)
64 Lifetime
65 SoapNet
66 Oxygen
67 E! Entertainment
68 Bravo
69 America Movie Classics (AMC)
70 Turner Classic Movies
71 TV 5 Monde
72 Style
73 Fine Living
74 Food Network
75 HGTV
76 Versus
77 DIY
78 Spike TV
79 G4
80 Tru-TV
81 TV One
82 MTV
83 VH1
84 Great American Country
85 Country Music Television
86 History Channel International
87 MTV2
88 Univision

Digital Basic Tier ($51.44)

1 Video On Demand
2 Channel Guide
3 Acadiana Open Channels 1
4 Acadiana Open Channels 2
5 KATC/ ABC
6 KADN/ FOX
7 KPLC/ NBC
8 QVC
9 EWTN
10 The Weather Channel
11 KLFY/ CBS
12 KLPB/ PBS
13 KLAF/ MYNetwork
14 CSPAN
15 KLWB/ CW
16 WAFB/ CBS
17 WBRZ/ ABC
18 Louisiana Connection Network (KLFT)
19 LPB+
20 KAJN/ FAM
25 Home Shopping Network
26 TNT
27 TBS
28 Noggin
29 USA
30 FX Network
31 Fox Sports Southwest
32 ESPN
33 ESPNews
34 ESPN Classic
35 ESPNU
36 ESPN2
37 Cox Sports
38 NFL Channel
39 Golf Channel
40 Disney
41 Toon Disney
42 ABC Family
43 Nickelodeon
44 TV Land
45 SciFi
46 Black Entertainment Television (BET)
47 MSNBC
48 CNBC
49 CNN
50 Headline News
51 ABC News Now
52 Fox News
53 Hallmark Channel
54 Shop NBC
55 A&E
56 The History Channel
57 Animal Planet
58 Discovery
59 TLC (The Learning Channel)
60 Travel Channel
61 Comedy Central
62 Biography Channel
63 Lifetime Movie (LMN)
64 Lifetime
65 SoapNet
66 Oxygen
67 E! Entertainment
68 Bravo
69 America Movie Classics (AMC)
70 Turner Classic Movies
71 TV 5 Monde
72 Style
73 Fine Living
74 Food Network
75 HGTV
76 Versus
77 DIY
78 Spike TV
79 G4
80 Tru-TV
81 TV One
82 MTV
83 VH1
84 Great American Country
85 Country Music Television
86 History Channel International
87 MTV2
88 Univision
201 KATC/ABC HD
202 KPLC/NBC HD
203 KLFY/CBS HD
204 KADN/FOX HD
205 LPB/PBS HD
500 DMX - Symphonic
501 DMX - Lite Classical
502 DMX - New Age
503 DMX - Tranquility
504 DMX - Smooth Jazz
505 DMX - Jazz
506 DMX - Gospel
507 DMX - Contemporary Christian
508 DMX - Modern Country
509 DMX - Traditional Country
510 DMX - Hit Country
511 DMX - Roadhouse
512 DMX - Golden Oldies
513 DMX - 70's Hits
514 DMX - 80"s Hits
515 DMX - Flashback New Wave
516 DMX - 90's Hits
517 DMX - Adult Contemporary
518 DMX - Soft Hits
519 DMX - Coffeehouse Rock
520 DMX - Adult Alternative
521 DMX - Hottest Hits
522 DMX - Classic Rock
523 DMX - Alternative
524 DMX - Album Rock
525 DMX - Dance
526 DMX - Subterranean
527 DMX - Urban Beat
528 DMX - Edited Rap
529 DMX - Hot Jamz
530 DMX - Urban Adult Contemporary
531 DMX - Classic R&B
532 DMX - Blues
533 DMX - Reggae
534 DMX - Childrens
535 DMX - Holidays & Happenings
536 DMX - Hurbano
537 DMX - Salsa
538 DMX - Rock en Espanol
539 DMX - Latin Contemporary

Digital Plus Tier ($63.31)

1 Video On Demand
2 Channel Guide
3 Acadiana Open Channel 1
4 Acadiana Open Channel 2
5 KATC/ ABC
6 KADN/ FOX
7 KPLC/ NBC
8 QVC
9 EWTN
10 The Weather Channel
11 KLFY/ CBS
12 KLPB/ PBS
13 KLAF/ MYNetwork
14 CSPAN
15 KLWB/ CW
16 WAFB/ CBS
17 WBRZ/ ABC
18 Louisiana Connection Network (KLFT)
19 LPB+
20 KAJN/ FAM
25 Home Shopping Network
26 TNT
27 TBS
28 Noggin
29 USA
30 FX Network
31 Fox Sports Southwest
32 ESPN
33 ESPNews
34 ESPN Classic
35 ESPNU
36 ESPN2
37 Cox Sports
38 NFL Channel
39 Golf Channel
40 Disney
41 Toon Disney
42 ABC Family
43 Nickelodeon
44 TV Land
45 SciFi
46 Black Entertainment Television (BET)
47 MSNBC
48 CNBC
49 CNN
50 Headline News
51 ABC News Now
52 Fox News
53 Hallmark Channel
54 Shop NBC
55 A&E
56 The History Channel
57 Animal Planet
58 Discovery
59 TLC (The Learning Channel)
60 Travel Channel
61 Comedy Central
62 Biography Channel
63 Lifetime Movie (LMN)
64 Lifetime
65 SoapNet
66 Oxygen
67 E! Entertainment
68 Bravo
69 America Movie Classics (AMC)
70 Turner Classic Movies
71 TV 5 Monde
72 Style
73 Fine Living
74 Food Network
75 HGTV
76 Versus
77 DIY
78 Spike TV
79 G4
80 Tru-TV
81 TV One
82 MTV
83 VH1
84 Great American Country
85 Country Music Television
86 History Channel International
87 MTV2
88 Univision
100 TBN
102 Hallmark Movie Channel
103 Independent Film Channel
104 Game Show Network (GSN)
105 Cartoon Network
106 Sprout PBS Kids
107 The N
108 Nicktoons Network
109 Boomerang
110 CNN International
111 Discovery Kids
112 LPB Create
114 Nick 2
115 Jewelry TV
116 Discovery Health
117 Family Net
118 Lifetime Real Women
119 Inspiration
120 Inspirational Life
121 Gospel Music Channel
123 Fit TV
125 Women's Entertainment
126 Fox College Sports - Atlantic
127 Fox College Sports - Central
128 Fox College Sports - Pacific
130 Fuel
131 Speed Channel
132 The Outdoor Channel
133 Fox Soccer Channel
134 The Tennis Channel
135 TVG
136 Fox Business
137 Bloomberg
138 Fox Reality
139 National Geographic
140 The Africa Channel
141 BBC America
142 BBC World News
143 Military History Channel
144 The Science Channel
145 The Military Channel
146 Planet Green
147 Investigation Discovery
148 Crime & Investigation
149 Chiller
150 Sleuth
151 Logo
152 CSPAN-2
153 MTV Hits
154 MTV Jams
155 MTV TR3S
156 FUSE
157 MTVU
158 VH1 Classic
159 VH1 Soul
160 CMT Pure Country
161 BET on Jazz
201 KATC/ABC HD
202 KPLC/NBC HD
203 KLFY/CBS HD
204 KADN/FOX HD
205 LPB/PBS HD
206 ESPN HD
207 ESPN-2 HD
209 Showtime HD
211 The Movie Channel HD
212 STARZ! HD
213 Encore HD
214 CNN HD
215 Animal Planet HD
216 Disney HD
217 ABC Family HD
218 Planet Green HD
219 Discovery HD
220 Discovery HD Theatre
221 The Science Channel HD
222 TLC (The Learning Channel) HD
223 TNT HD
224 TBS HD
225 USA HD
226 Lifetime Movie (LMN) HD
227 SciFi HD
228 QVC HD
229 Lifetime HD
230 HGTV HD
231 Food Network HD
232 MHD
233 A&E HD
234 History Channel HD
235 Outdoor Channel HD
236 NFL Channel HD
238 BIO HD
500 DMX - Symphonic
501 DMX - Lite Classical
502 DMX - New Age
503 DMX - Tranquility
504 DMX - Smooth Jazz
505 DMX - Jazz
506 DMX - Gospel
507 DMX - Contemporary Christian
508 DMX - Modern Country
509 DMX - Traditional Country
510 DMX - Hit Country
511 DMX - Roadhouse
512 DMX - Golden Oldies
513 DMX - 70's Hits
514 DMX - 80"s Hits
515 DMX - Flashback New Wave
516 DMX - 90's Hits
517 DMX - Adult Contemporary
518 DMX - Soft Hits
519 DMX - Coffeehouse Rock
520 DMX - Adult Alternative
521 DMX - Hottest Hits
522 DMX - Classic Rock
523 DMX - Alternative
524 DMX - Album Rock
525 DMX - Dance
526 DMX - Subterranean
527 DMX - Urban Beat
528 DMX - Edited Rap
529 DMX - Hot Jamz
530 DMX - Urban Adult Contemporary
531 DMX - Classic R&B
532 DMX - Blues
533 DMX - Reggae
534 DMX - Childrens
535 DMX - Holidays & Happenings
536 DMX - Hurbano
537 DMX - Salsa
538 DMX - Rock en Espanol
539 DMX - Latin Contemporary


Digital Hispanic Tier ($5.00)

180 Telemundo (Mundo)
182 Mun2
183 SiTV (coming soon)
184 Discovery En Espanol
185 Discovery La Familia
186 CNNe
187 ESPN Deportes
189 The History Channel in Espanol

HBO Premium Movie Suite ($12.80)

301 HBO east
302 HBO west
303 HBO Plus east
304 HBO Plus west
305 HBO Comedy east
306 HBO Family east
307 HBO Latino
308 HBO Signature east
309 HBO Zone east

Cinemax Premium Movie Suite ($6.08)

310 Cinemax east
311 Cinemax west
312 MOREMax east
314 OuterMax east
315 Action Max east
316 Thriller Max east

Showtime Premium Movie Suite ($8.47)

317 Showtime east
318 Showtime west
319 Showtime Too east
320 Showtime Beyond east
321 Showtime Extreme east
322 Showtime Showcase east
323 Showtime Family east
324 Showtime Women east
325 Flix
326 The Movie Channel east
327 TMC Xtra east

Starz!/Encore Premium Movie Suite ($7.43)

328 Starz!
329 Starz! Cinema
330 Starz! Kids & Family
331 Starz! Comedy
332 Starz/ Edge
333 Starz! In Black
334 Encore
335 Encore Action
336 Encore Drama
337 Encore Love
338 Encore Mystery
339 Encore Westerns
340 EncoreWAM

"LUS Fiber delays start" (Updated)

LUS has missed its deadline to serve the first customers in January of this year. They point to uncompleted contracts for cable channels as the reason for the delay—contracts LUS has signed but the folks that control the channel packages have not returned. All the recent coverage has hinted at such a delay: Huval has said for at least a month or six weeks that the only thing standing in the way of a launch was those contracts.

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As to the story and the situation: Arrrgh. Let's start with the headline.

"LUS Fiber delays start"? Start? Really? How 'bout "LUS Fiber delay starts"? *(See update below) See what a difference the accurate placement of a single letter can make? I've complained endlessly and without effect about the tendency to sensationalize in the Advertiser so I won't belabor the point today. Just note that it's not a new frustration. I'll also take the opportunity to renew the plaint that the Adverstiser not ignore what has really delayed this project for years: the unremitting opposition of the incumbent providers: AT&T and Cox. As story about "delays" that carefully doesn't mention the source of years of delay is simply suspect reporting.

Ok, glad to get that off my chest. Still, there's a bit more complaining to do. :-)

The story does report on a real question that does need to be covered. The only thing worse than sensationalism would be to not cover it at all: LUS has missed its self-imposed deadline to serve the first customers by January of this year. And it let that date pass without making a public announcement in advance of the event. That's just not good public relations—or marketing. Better, much better, would be to hold a press conference lay it all out explicitly and to put it in the context of a huge project the people have been patiently waiting for — and a minor delay in comparison to the other painful delays that have occured as a consequence of outside interference. Get ahead of this sort of thing is the advice I would have given. My honest hope is that LUS intended announce this at last Tuesday's Council meeting—but if so I think they were mistaken to have honored the council's request to put it off. Granted the Council was right about their agenda and that did turn out to be an ungoodly long meeting. But LUS and the administration would have been smart to have asked for 5 minutes of the council's indulgence for a quick update that covered the change in plans if they could not stomach a full press conference. I strongly suspect that we will hear about it tonight's council meeting...I do expect that LUS will send out those promised blue announcement cards as soon as possible; possibly even this week. But the PR mistake will linger.
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Beyond my frustrated complaint about the way the Adverstiser and LUS have handled this affair there is likely a really interesting story to tell. Or several. Which contracts with national providers have not completed signing? (We know the ones with local stations are done—including one that ended up in an FCC complaint.) What factors are playing into the decision to not launch with an incomplete linup? What is the source of the dispute? Was there another way to handle these contracts? Any one of these would make a useful story.

The question of which providers have neglected to return signed contracts might be interesting because we know that some packages are actually owned by incumbent cable providers who might well think it useful to embarass a standard bearer for municipal broadband. For instance, Time-Warner includes among its subdiaries major cable provider Time-Warner Cable as well as a huge set of cable channel packages including HBO, Turner Broadcasting (TMC), WB, CNN, and the Cartoon network. Comcast owns Cox owns the Travel channel. It's not a big stretch to think the cable companies might find this an easy tactic to use: Comcast, for instance, is famous for using its control of various sporting channels and contracts to its advantage in larger contract negotiations.

Why not just launch without the last few channels? You could always give a price break/rebate on the portion of the final package that customers don't get. The factors that are in play in deciding to delay the launch, and bear the cost of bad publicity, must include the so-called "Fair Competion" Act that the incumbents initially wrote and the legislature finally passed. The purpose of the act was far from "fair competition," instead it consists of a series of restrictions that apply only to the publicly-owned competition. (Only LUS in our state.) One of the elements in that law starts a time clock with dire consequences for LUS if it doesn't make a paper profit by a particular date. So any slow start imposes penalties by law...LUS needs to start off fast, and could easily conclude that not having the channel lineup complete would lead people to take a "wait and see" stance—not something they can afford to encourage.

If there are contracts outstanding one has to think that there have been disputes over carriage terms. LUS has apparently not just accepted anything that they are offered and have tried to hold out for good terms. The most obvious reason to hold out might well be simple cost: there is some push and pull on cost and providers naturally want to get as much as possible for their product and could well think that LUS doesn't have as much to bargin with as the monster companies like Cox or Comcast. But there may well be more subtle and even more disturbing possibilities. We here in Lafayette think its a great thing to get a 100 meg intranet and set-top boxes with even limited internet capacity. But content providers in this country are well known for their at-times irrational response to the rapidly growing dominance of the internet and all digital media. They've been noticeably antsy about IPTV (Internet Protocal TV as opposed to RF-based cable) and I've heard that the mention of opening the settop boxes through which "their" media flows to the evil internet for digital divide reasons causes them some irrational spasms. Trying to step in and dictate local policy as to who does and does not get internet access under the guise of protecting their interests would be all too in-character for an industry everyone has learned to disdain. (Video owners would be wise to learn from the painful experience of the music industry.—Standing in front of the engine of change and trying to slow it down only gets you run over.)

Finally, LUS initially intended to join a coop to get its programming and probably could do so in the future. But at the moment they became set on trying to write their own contracts that window was closed by an odd set of events that temporarily closed the coop to new membership. I'd heard that they'd actually managed to secure some improved deals on the contracts they were able to close early on...but that may not have proven a consistent consequence. They may eventually decide to backout and take advantage of the coop offerings in some cases—contracts that might be cheaper or have fewer use restrictions. This is a murky area, but like I said, an interesting one to follow-up on.


Laigniappe: There's also a story on the line cuts that have followed digging up a big chunk of the city. While any breaks in service, and especially gas breaks, are disturbing they are also inevitable as the utility digs up a huge chunk of the city.

Update 12:42 am 2/4: My wife suggests another interpretation of the headline "LUS Fiber delays start" that points out that "delays start" is ambiguous it could mean that the delays are beginning (what I took umbrage at) or that the startup is delayed (a fair depiction). The first she primly informs reads delay as a noun and starts as a verb while the latter reads delays as a verb and starts as a noun. She's the grammarian. My best guess is that the misinterpretation is mine and the headline poorly written but not mean-spirited. Mea culpa. (She now leans over and insists I say that she brought in the paper and supplied the initial interpretation. True enough...but I wrote it up without noticing anything else. Partners. :-) )

"LUS fiber means strong growth"

This morning's Advertiser editorial lauds Lafayette's Fiber to the Home project. It offers well-deserved high fives to Durel and LUS as movers in the project but neglects the central role played by citizen support and activism...ah well:

The path has not always been smooth, but the Lafayette Utilities System and the Durel administration have been victorious in regard to the legal scuffles and citizen opposition.

This simple formulation oddly erases the often mean-spirited and widely resented opposition of the incumbent cable and phone companies that was the real pivot point of the fight and ignores the kudos Lafayette has received worldwide for taking on the incumbents—and winning. The NATAO Broadband Hero award Durel won and the Advertiser proudly cites was, in fact, focused on just that bravery. That sentence also rewrites history in another way: Citizen opposition? Real citizen opposition was extremely limited throughout the referendum fight. The four Fiber 411 guys were pretty much the only visible opponents and their visibility was largely a creation of the media who needed someone to play the role of "she" in the "he said, she said" narrative structure of the newspaper article. (I've flogged this horse before. See: "How LUS Beat the Big Guys" )

Economic Development
The Advertiser gets it largely right, however, when it points out that utility revenues and cheaper prices aren't the real point:

While generating revenue is essential to paying off the bonds and keeping up with constantly changing technology, revenue is not the basic goal.

Competition will result in better rates, but as desirable as that is, it is still not the focal point of the administration vision. The vision is one of technological leadership that will result in explosive economic growth.

Economic growth is certainly the basic emphasis of the City-Parish and motivates a substantial amount of citizen support—especially among the business community. Economic growth in the guise of "Keeping our Children Home" was a major element in the winning referendum campaign as well. The fiber project, before it has even launched, has already paid dividends in both national prestige/mindshare and in actual jobs in both the private and the public sectors.

Human & Community Development
But there is another, perhaps even larger, potential that goes beyond the immediacies of revenue and frugality or even simple economic development. Lafayette will soon be in the possession of a community-owned fiber to the home network that has few rivals world-wide. This will, potentially, make Lafayette's people into a unique community with the widespread ability to access affordable (rather than forbiddingly expensive) connectivity. Everyone on the data network will have a minimum of 10 megs of symmetrical capacity—and a full 100 megs of peer to peer connectivity. What's important about that is not the technical specs but the human and community ones: Lafayette's network

1. will be available to everyone,
   
2. will have a lower price and hence greater potential for widespread adoption higher, and last,
   
3. has enourmous capacity for communication between citizen-owners, and
   
4. most importantly, WE will own and control this network and be able to use if for the benefit of the community, not for the profit of outside owners,.

These are the qualities that level the real challenge: to do something with this rich potential to ratchet the very definition of community up a notch. We've made a fair start: both the 100 meg intranet and the use of settop boxes as internet devices can be traced back to citizen-suggestions and pressure. On the evidence it seems LUS and LCG is able to listen. We can make a real difference. So...

What is next? What can we do to improve our community? There is no one else in the world that can answer those questions for us.